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Russ's Corner |
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| Russ Duncan Biography | |
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| Russ Duncan's Blog | |
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External website dedicated to Russ Duncan's blog |
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Education and Training |
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| County Compliance Program | |
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| Tri-County Collections Seminar | |
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| Model Compliance Program | |
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3rd Party Training & Associations | |
| National Governmental Collectors Association | |
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NGCA Website |
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| Government Revenue Collection Association | |
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Government Revenue Collection Association Website |
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| Governmental Collectors Association of Texas | |
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GCAT Website |
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Technical Assistance |
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| Compliance Officers Florida | |
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| Compliance Walk-through Report Form | |
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| VINELink Instructions | |
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Forms | |
| Payment Plan Application Example | |
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| Notice of Non-Payment Postcards | |
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Other |
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| Florida Clerks of the Circuit Court Payment Report for 2010-2011 | |
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For Court-related fees, charges, costs, and other monetary penalties for 2010-2011 |
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| Oppaga 2007 Collections Program Report | |
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| Oppaga 2004 Collections Program Report | |
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| Traffic Violation Trends | |
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| Three Year Trend of Court Waiver and Deferred Information | |
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"The Corporation should identify best practices that maximize collections... As part of its responsibility to identify deficiencies and corrective action plans when clerks fail to meet performance standards, the corporation should do an in-depth analysis to identify and recommend collection techniques that are appropriate and likely to be effective." OPPAGA, 2007
The collections program is an ongoing process; the materials are subject to change and may require updating.