Collections Training and Technical Assistance - Talking with Russ

Collections Summit

  Polk Collections Enforcement Presentation #2
  Russ Collections Materials #2
  Doug Collections Materials #2
  Seminole County Presentation
  Clay County Summit Presentation #2
  Collection Summit Notice
  Collections Toolbox
  Russ Collections Materials
  Doug Collections Materials
  Polk Collections Enforcement Presentation
  Clay County Summit Presentation
  Collection Summit List of Attendees

Russ's Corner

  Russ Duncan Biography
  Russ Duncan's Blog
  External website dedicated to Russ Duncan's blog

Education and Training

  County Compliance Program
  Tri-County Collections Seminar
  Model Compliance Program

3rd Party Training & Associations

  National Governmental Collectors Association
  NGCA Website
  Government Revenue Collection Association
  Government Revenue Collection Association Website
  Governmental Collectors Association of Texas
  GCAT Website

Technical Assistance

  Compliance Officers Florida
  Compliance Walk-through Report Form
  VINELink Instructions


  Payment Plan Application Example
  Notice of Non-Payment Postcards


  Florida Clerks of the Circuit Court Payment Report for 2010-2011
  For Court-related fees, charges, costs, and other monetary penalties for 2010-2011
  Oppaga 2007 Collections Program Report
  Oppaga 2004 Collections Program Report
  Traffic Violation Trends
  Three Year Trend of Court Waiver and Deferred Information

"The Corporation should identify best practices that maximize collections... As part of its responsibility to identify deficiencies and corrective action plans when clerks fail to meet performance standards, the corporation should do an in-depth analysis to identify and recommend collection techniques that are appropriate and likely to be effective." OPPAGA, 2007

The collections program is an ongoing process; the materials are subject to change and may require updating.